FAQs

California Loan and Jewelry

916 “J” Street, Sacramento, CA 95815 | 916-446-6175 | www.pawn916.com

 

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916 J Street, Sacramento, CA 95814, Lic. #3404-997

Q: How is payment of my items determined?
A: Payment is based on gold content (karat), weight, and the daily price of gold.

 

Q: There is a stamp on my ring indicating “24K.” Is this reliable?
A: Unfortunately, not always. Although most countries require manufacturers to stamp the gold content of their jewelry, very few countries (including the US) enforce these laws or require an independent third party to evaluate the item. The stamp on your jewelry may be correct, but it is quite common to receive jewelry that is fraudulently stamped.  This is one of the reasons California Loan has Licensed Gemologists on staff

 

Q: I paid $500 for my ring. I should expect to get $500 from California Loan, right?
A: Retail stores mark up jewelry five, 10 and even 20 times or more. California Loan pays for the “melt value” of your jewelry – that is, the value of the gold itself once it has been melted down and sent to the refinery. Craftsmanship is not a consideration when assessing value of your gold.

 

Q: Some of my old gold jewelry has diamonds, or semi-precious stones, in the settings. Do I try to remove them before sending to you, or do you return them to me?
A: Any jewelry containing diamonds will be credited back to your account and paid for on your settlement sheet. Any jewelry containing semi-precious stones will not be paid for. You are welcome to remove these stones before sending.